About Mark Spracklen
Mark has been practising Telecoms Costing, Profitability and Customer Lifetime Value (CLV) for over 25 years.
Using these for regulatory reporting, and pricing. He has extensive experience in implementing models and is familiar with most software solutions, like SAS CPM, CostPerform and MyABCM, as well as building models in Excel.
He is familiar with most of the latest technical engineering aspects of a Telecoms Network, and systems like GL/TB, FAR, Billing, ERP.
Mark’s Background
- BAE Systems, Engineer: 10 years. Various communication systems, then research and development.
- Various IT positions: 6 years. Design and development.
- Deloitte: 8 years. Project-managed their customer and product profitability solution as well as implementing it at many operators like Vodafone.
- CVA: 12 years. A small telecoms consultancy founded by Mark.
- Ooredoo/Group: 8 years. Regulatory telecoms economics, where he mainly focused on profitability and pricing, making sure that all new tariffs were approved.
- CVA: 9 months. He is now mainly focusing on developing his best practise methodology solutions, and training.
Let’s Make Things Happen
Contact Mark to find out how he can increase your telecoms profitability.

